Webex Calling easily extends to a complete collaboration experience that includes market-leading calling, meetings, messaging, contact center, and integrated devices for all situations. With this feature, end users are defined in the customers directory and synchronized into the Unified Communications application. Configure a collection of telephone numbers to ring in a specific order based upon a ringing algorithm. Source contacts from a customers Lightweight Directory Access Protocol (LDAP) server. The following phone accessories support Cisco IP Phones with Multiplatform Firmware: Key Expansion Modules (Cisco IP Phone 6851, 8851, 8861, and 8865). More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Zero downtime with survivability options for any deployment, Webex Calling survivability ensures calling is always available. CD-DSKCAM-C-WW (Cisco Desk Camera 4K, Carbon Black) - does not support SIP registration. See the Webex Calling header in the Where is Cisco Webex Available article for countries where Webex Calling is available for sale. solution that empowers teams of all sizes to get work done. 2023 Lumen Technologies. Some of these devices support native Get a full set of calling features including . Configuration Guide for Cisco Webex Calling Customers, Cisco Webex Calling in the Cisco Collaboration Flex Plan for End Customers Data Sheet, Configuration Guide for Cisco Webex Calling Customers (Early Partner Enrollment Program). Closed captions & meetings highlights. Control Hub supports the calling of APIs and provides cross-launch points to the Calling Admin portal for detailed configuration for your Webex Calling deployment. About Webex by CiscoWebex is a leading provider of cloud-based collaboration solutions which includes video meetings, calling, messaging, events, polling, asynchronous video and customer experience solutions like contact center and purpose-built collaboration devices. Exportable reports can be scheduled to run periodically making it easy to export data for detailed analysis. It is a single solution that brings people together any time, from virtually anywhere, creating personalized, intelligent, and inclusive experiences for your hybrid workforce. 1. Cisco UCM Cloud is part of the Cisco Collaboration Flex Plan set of offers, which includes key Cisco commercial and administrative tools to facilitate the go-to-market and common subscription plans, including the Webex App and Webex Meetings. PSTN provided by the partner service provider, Tier 1 support provided by your partner, next level support provided by Cisco. The following table gives you information about Cisco UCM Cloud applications and services: Cisco UCM is a core call-control application of Cisco UCM Cloud. Dedicated Instance for Webex Calling is an optional cloud-based business telephone service made available by Cisco and its resale and service provider partners. Instant messaging and presence features. Cisco offers a variety of support options for partners, from live support via phone or chat, to searchable online knowledge bases. Customers connect directly to the Webex backbone via the Equinix cloud exchange. We can help you reduce the total cost of ownership, conserve capital, and accelerate growth. Voice messages can be sent to a group of voice message recipients. If an administrator assigns more Professional license: Built for individual user's calling needs. Learn more about who we are and how we're working to create a more sustainable, innovative, and inclusive future at audiusa.com or media.audiusa.com. defined in the Webex Calling Feature Support Matrix. This feature enables callers from PSTN to dial directly into a registered endpoint using an E.164 number. The Cisco Unified Communications Manager Cloud (Cisco UCM Cloud) is part of Ciscos Cloud Calling portfolio powered by Ciscos collaboration technology Cisco Unified Communications Manager (Cisco UCM). Includes all Calling capability with clients and devices. Cisco multi-platform phones (MPP), Webex video endpoints, DECT and ATAs (including VG400 and 3rd party options) that have been certified with Webex Calling may be sold and are supported for the Webex Calling service. For more information about Basic, Enhanced, and Premium Support, see the Software Support page. View, play back, and delete voice messages from Jabber. and route callers with a virtual receptionist. How does increased productivity and collaboration, and reduced costs sound? All Rights Reserved. Fiber Connect enables customers to securely connect their private network via their point-to-point fiber circuit directly to the Cisco UCM Cloud. Customers that require emergency call location identification can use the Cisco Emergency Responder compatible emergency call routing service. For wired networks, administrators can view the Ethernet switch infrastructure and see which devices are currently connected to those switches. Here are a few controls you should apply to keep data security top of mind for your organization. Additional detail about Sell In and Branch Office locations and availability can be found in the Webex Help Center. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Cisco IX, TX, CTS, T, EX, DX, MX series endpoints. Take advantage of pre-built cloud Together with our VW Group brands and partners, we take the digital in-car experience to the next level turning the car into a smart companion for drivers." It is a forward-looking vision of what is in development for Webex Calling. integrations with popular third-party applications to easily work across Table 3 provides a sampling of the features supported by the service. Webex Suite Enterprise Agreement and Named User. Learn more about how Cisco is using Inclusive Language. Efficient communication and Not all products and services are available in all regions and countries; please contact a representative near you for details. Cisco Calling Plans enable partners to sell Cisco provided PSTN service to their customers, simplifying the overall purchasing, provisioning, and management experience of a complete collaboration solution. (Our calling app is typically private-labeled by the service provider.). Communication is also key for keeping up to date. Provisioning of any additional services under the Webex family (Webex Meetings and Teams) also happens in Control Hub. It presents people with access to elevated work experiences that can be personalized to fit their lifestyles and enable work from any setting. Control Hub is the primary administrative experience with the ability to cross launch into the Calling Admin portal for detailed configuration where necessary. The feature has a dependency on endpoint support for built-in-bridge. Scales easily with simplified enterprise-wide administration when the solution is delivered by Lumen. Reference links toinformation about key environmental sustainability topics(mentioned in the Environment Sustainability section of the CSR Report) are provided in the following table: Information on product material content laws and regulations, Information on electronic waste laws and regulations, including products, batteries, and packaging. In more than 100 countries, our flexible payment solutions can help you acquire hardware, software, services and complementary third-party equipment in easy, predictable payments. The Application Store is developed by CARIAD and HARMAN and designed for select Audi vehicles with additional Volkswagen Group brands to follow at a later time. This is all done with the historical context of team and one-to-one interactions, including shared files and persistent messages. As a customer administrator on a trial or paid subscription to Webex Calling, you can set up your organization in Control Hub by adding locations, licenses, phone numbers, calling features, users, and Workspaces (room devices that register to the Webex cloud). Enables users to temporarily access their endpoint settings, such as line appearances, services, and speed dials, from other endpoint within your system. "Our work with leading manufacturers like Audi will empower customers with a safe and seamless way to stay connected and be productive regardless of where or how you're working.". Table 7 provides a sampling of the features supported by the service. Cisco is committed to developing and delivering enhancements to the Webex Calling solution. Facilitated by the use of a local gateway, this option gives the customer the ability to buy UCM Cloud with PSTN service provided by virtually any carrier in the world. Dedicated instance(s) are consumed based on region, and do not require additional user licensing. This partnership with Audi, CARIAD, and HARMAN is part of Webex for Autos (blog here), which includes Webex Meetings for Apple CarPlay,and collaboration with automotive manufactures including Ford Motor Companyand Mercedes-Benz. Lumen helps you realize the full value of your collaboration solution from end to end, maximizing your investment. Personal devices for every home workspace, Intelligent devices for the hybrid workplace, Portable devices for on-the-go collaboration, Intelligent, digital to human customer interactions, Communications platform for automating customer journeys. About Us Accessibility Careers Contact Us Cookie Settings Governance Legal Legal Notices Privacy Support, About Us Accessibility Careers Contact Us Cookie SettingsGender Pay Gap 2022 (UK) Governance Legal Modern Slavery Statement 2020 (UK) Privacy Support UK Tax Strategy Carbon Reduction Plan, About Us Accessibility Careers Contact Us Cookie Settings Governance Legal Privacy Support, Unified Communications & Collaboration | Lumen, Enterprise-grade meeting experience, meeting recording, meeting locking, remote dial-in access over PSTN and up to 1,000 meeting participants, Preserve existing Cisco Unified Call Manager integrations and advanced customization with dedicated instance, Intuitive HD video, chat, whiteboarding and screen sharing tools, all in one continuous workstream, Ability to start meetings with one click, join meetings before the host and seamlessly access meetings from the Webex mobile app, Enhanced video-centric user interface that includes grid view layouts for larger meetings, Files are organized in searchable and persistent shared workspaces and can be accessed and shared easily during meetings, Comprehensive, high-quality and cloud-based audio and HD video calling with enterprise-grade PBX features, including local PSTN and options for international calling, Add Dedicated Instance(s) for advanced customization to meet your specific needs during your cloud migration, Group features, including unlimited subscriptions of auto-attendant and shared call appearances, Seamless transitions from calling to meetings where you can instantly share your screen, file or messages using the mobile app or your computer, Ability to make calls to any other Cisco Webex user in any company via SIP dialing, landline and mobile phones via the PSTN from the Cisco Webex app on your mobile phone or desktop, Simple call management features, including shared lines, hunt groups. via APIs, A Cisco partner provides and integrates PSTN via central breakout and/or Local Breakout (LBO) with Survivable Remote Site Telephony (SRST), Calling subscriptions for telephony users and common areas, Tier 1 end user support for the basic Flex Plan commercial offer is provided by the customer or a partner. The following Room, Desk, and Board devices are supported on the Webex Calling Platform. To check which phone model and platform that Make calls with extension numbers, direct Now users have one app to control everything from calling, meetings, [and] messaging [to] team space for collaborationand you can easily transition from one channel to another on any device of your choice. Enhanced and Premium Support are also available at an additional cost. Cisco Webex Meetings as an optional, integrated add-on to provide the premium meetings experiences that enterprise users expect. All Rights Reserved. WHITE PAPER: Thriving in the New Era of Hybrid Work with Cloud-Based Unified Communications. Webex's focus on delivering inclusive collaboration experiences fuels our innovation, which leverages AI and Machine Learning, to remove the barriers of geography, language, personality and familiarity with technology. Calls to this number will ring all the endpoints that are configured with the shared number. MPLS Connect enables customers to securely connect their private network via their MPLS connection directly to the Cisco UCM Cloud. Learn about all the latest innovations released across our collaboration and customer experience solutions. We support on-premises, cloud, or mixed mode deployments to keep our customers connected and productive from anywhere, including through disruptive market events such as the global pandemic we have just experienced. convert to MPP. By 2025, our U.S. model lineup will be at least 30 percent electrified, including fully electric and plug-in hybrid vehicles. Cisco Calling Plans provide new and ported telephone numbers, domestic and international calling capabilities, and all regulatory mandated services including emergency calling. CS-CODEC-PRO-K9 (CS Codec Pro - stand alone)-supports native SIP registration to the Webex Calling platform. Restriction tables can be used to control the phone numbers that can be used for transferring calls or message notifications. Secure, rich-text, one-on-one chat and group chat capabilities. The Cloud Connected PSTN (CCP) program enables customers to quickly and effortlessly buy PSTN services from a list of authorized, pre-integrated CCP Providers. Simplicity with enterprise-grade Additional resources for Cisco Calling Plans: Cloud Connected PSTN enables customers to quickly and effortlessly buy PSTN services from a list of world-class, pre-integrated Cisco-certified providers. View with Adobe Reader on a variety of devices. Workplace license: Built for shared use and common area locations, phones, and . Get an intuitive interface for IT administration, For more details, refer to Webex Meetings service. The customer is responsible for the corresponding premises equipment and SD-WAN licenses. You can use any of these phones for Webex Calling. Enable or disable the capability of users with phones that share the same number to view call status and to barge into the call. For more information on TAC support, visit the Support Services for Collaboration on SalesConnect (requires partner login). Webex Calling is a globally available offer. No additional staff requirement. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. About HARMANHARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. CS-CODEC-PLUS-K9 (Cisco Webex Codec Plus-supports native SIP registration to the Webex Calling platform. built in from the ground up, Webex never compromises your security or privacy to solution for businesses of all sizes. giving everyone around the world the ability to connect. Voice calling is available when the user endpoint is not within the enterprise network. For more information on the Webex Calling offer, see Cisco Webex Calling in the Cisco Collaboration Flex Plan for End Customers Data Sheet. The apps contained in the Webex App Hub include feature integrations across a broad range of business-relevant categories (e.g., Salesforce, Jira, Trello, Singlewire/InformaCast etc.) It provides enterprise-class call control, session management, voice, video, messaging, mobility, and conferencing services in a way that is efficient, highly secure, scalable, and reliable. Webex Calling is a proven cloud calling solution that delivers enterprise-grade calling, enabling you to replace your on-premises PBX network with a globally trusted cloud calling solution. Cisco offers several different commercial models designed to make it easy and affordable to purchase Webex Calling. An authorized configured endpoint can then dial the call park extension to retrieve the call. The Cisco IP 7821 and Mark messages as regular or urgent. Customer issues attributed to the use of non-Cisco devices used on the Webex Calling service will not be handled by the Cisco Technical Assistance Center (TAC). Authentication rules govern user passwords, PINs, and account lockouts for all user accounts. Webex Features available on Cisco MPP devices, CyberData's Webex Calling Solution Endpoints, Cisco Webex Room, Board, and Desk Devices. In partnership with Volkswagen Group's software company CARIAD and Samsung subsidiary HARMAN, Webex will be the first app for hybrid work available in select Audi models as of the 2024 model year. Search for messages by another user, outside callers, or a specific number. Manage call access using a combination of authorization codes and authorization levels. For more information on Local Gateway visit the following articles: Local Gateway Ordering Guide and Prepare Your Environment for Webex Calling on Help Center. Bring a powerful You can find a Cisco Cloud Collaboration Partner by using the Collaboration Cloud Partner Locator tool. Learn more. Call Forward allows a user to configure an endpoint to forward calls to another phone. Customer benefits include: AvailabilityAs of July 2023, the Application Store, from which the Webex App can be downloaded, will be available in new Audi production models of the Audi A4, A5, Q5, A6, A7, A8, Q8 e-tron, and e-tron GT in Europe, USA, Canada, Mexico, and Overseas markets. With leading brands including AKG, Harman Kardon, Infinity, JBL, Lexicon, Mark Levinson and Revel, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. Table 5. Share documents, presentations, and applications with integrated audio and video anytime, on any mobile device or your own video device. Our site no longer supports this browser. Store IM records for future recovery and analysis to a customer on-premises database. Give administrators exceptional control Webex calendar integration enables users to host or join Webex meetings from Jabber. Dial a number while your endpoint is on hook (without hearing dial tone). No upgrades necessary. Select a standard presence status or create a customized status for specific situations. Webex Calling hits over 10 million user milestone, strong market momentum. You can set up and extend trials, deploy services for your customers, and create and provision orders for your customers. deliver a great user experience. If using either Yea link or Poly devices on your Webex Calling service, the following device capabilities apply: Manual Deployment (No Activations Code or EDOS support), Individual Device Provisioning through Control Hub (No Bulk), Locked Device Configuration (No 3rd Party Device Management), No Device Settings via Control Hub (No configuration overrides), The following Yea link Phones Information about Ciscos environmental sustainability policies and initiatives for our products, solutions, operations, and extended operations or supply chain is provided in the Environment Sustainability section of CiscosCorporate Social Responsibility (CSR) Report (PDF download). Globally, we are committed to net CO2 neutrality by 2050. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. Cisco UCM Cloud is part of Ciscos cloud calling portfolio powered by Ciscos call control engineCisco Unified CM. CS-KIT-S-UNIT+ (Spark Room Kit unit) JC-supports native SIP registration to the Webex Calling platform. Avoid business disruption for Helps onsite security to identify and assist emergency callers immediately, and to direct fire, police, or ambulance services. Cisco UCM Cloud Direct Connect is a set of services that allow customers to connect directly to Cisco UCM Cloud in the Webex cloud. Choose from a wide Video Conferencing, Cloud Calling & Screen Sharing | Webex by Cisco contact a representative near you for details. Global market availability and PSTN connectivity. Configure a single number across multiple endpoints. (Cisco Webex Phone OS). Control Hub (https://admin.webex.com) is a web-based management portal that integrates with Webex Calling to streamline your orders and configuration, and centralize your management of the bundled offerWebex Calling, Webex App, and Meetings. Control Hub is a cloud-based, intuitive, single-pane-of-glass management portal that provides reporting, analytics and administrative capabilities for Webex services including UCM Cloud. WHITEPAPER: The Role of Unified Communications and Collaboration in the Hybrid Workplace. Predictable costs. Get enterprise-grade cloud calling and team collaboration offered through a flexible subscription model. TheCisco Collaboration Roadmap (requires partner login) is published quarterly. will not be preserved if Cisco UCM Cloud is unreachable. and Pagers, 8180 (G2), 8186, 8188, 8189, 8190 & 8190S, 8196, 8198, IP Style, IP Verso, IP Force, IP Solo, IP Base, IP Safety (Audio), SIP Speaker, SIP Speaker Horn, IP Indoor Contact, IP Indoor Any call involving media from Cisco UCM Cloud (like music-on-hold, announcements, etc.) Webex Calling applications and integrations, The Webex Collaboration platform is an open platform that enables partners to create customizations that attach to their existing solutions and to create additional services beyond the core services provided by Cisco. IT admins can centrally manage and provision users in Control Hub providing enterprise-level control and security. The Webex App, delivering the end user experience for calling, meetings and messaging, combined and integrated with an unmatched set of intelligent audio and video devices, delivers the functionality, quality, control, and security that enterprises expect and demand. Create an audio conference call with up to two other parties without prior scheduling. This secure web portal enables end users to administer their assigned services. Supports the ability for a registered endpoint to directly dial an outside number routed to the PSTN. power. calls across any device, your teams have the freedom to work from the Room OS, depending on the device type. Each of these options are available on a regional basis (Americas, EMEAR, or APJC). Customer premises gateways that support these protocols must be used. All signaling and media on the MPP endpoints and Calling clients will be encrypted by default. The Dedicated Instance option is available with a Flex subscription. Use this client-side application to troubleshoot and diagnose: Cisco IP 39xx, 68xx, 69xx, 78xx, 79xx, 88xx, 99xx, series endpoints. Third-party trademarks mentioned are the property of their respective owners. support Webex Calling, T4 Series Phone: T41S, T42S, T43U, T46U, T46S, T48S, T48U, T5 Series Phone: T53W, T54W, T57W, T58A/T58V, EXP 40/50, The following Poly Phones support Webex Calling, The following Yea link Conference You can create, share, and get work done with your team, regardless of where you are located. Webex is again positioned as an industry leader for unified communications and collaboration (UCC). Table 8 provides a sampling of the features supported by the service. Quickly move an ongoing call from one Full call preservation for calls between registered endpoints on the customers network in the event Cisco UCM Cloud becomes unreachable. Discover more on The Newsroomand follow us on Twitter at @Cisco. Cisco UCM Cloud enables customers to connect their existing PSTN service to Cisco UCM Cloud using a local gateway or via a certified SIP trunk. Redirect a connected call from your phone to another number. The Webex App, delivering the end user experience for calling, meetings and messaging, combined and integrated with an unmatched set of intelligent audio and video devices, delivers the functionality, quality, control, and security that enterprises expect and demand. User Education. cloud calling system to your hybrid workforceall in one easy-to-use solution. If your business needs a more intuitive way to work and a more predictable financial path to the cloud, talk to your Cisco representative about the Cisco Collaboration Flex Plan. Phones support Webex Calling, The following Poly Conference Phones support Webex Calling, Door Phones/Intercoms, Speakers, Cisco works with over 32,000 transportation organizations in 169 countries worldwide and has 25,000 patents in the transportation space. With fax pass-through support, modulated fax information is passed in-band over a voice speech path in an IP network. When the abbreviated dial button is pressed, the endpoint displays the option to select an abbreviated entry to dial. Note: While Cisco UCM Cloud supports OTT access, its availability and usage must be evaluated on a country by country basis in order to ensure compliance with local laws and regulations. Webex Calling provides the following features and benefits: Calling subscriptions for telephony users and common areas. Webex is the leading enterprise collaboration solution combining calling, meetings, messaging, and contact center under a single collaboration umbrella. Quotes from Technology Partners"We are excited to offer Volkswagen Group's customers Webex meeting capabilities that make hybrid work more convenient and adaptable. Speed dial entries can be configured and assigned to the speed dial buttons on the endpoint to quickly place calls. The emergency call routing service feature allows an administrator to define Emergency Location Identification Numbers (ELINs) at the device pool level, or device level, so that a device's location can be determined and identified at the Public Safety Answering Point (PSAP). It supports voice commands, speech-to-text transcription, and video greetings. Visit the Webex Calling website for additional contentfrom corporate blogs covering a variety of topics, marketing assets, analyst reports, as well as links to many other valuable resources. ELIN to location mapping is used to update the Automatic Location Information (ALI) database. Third-party standard SIP endpoints. For more partner resources, see the Webex Calling Sales Connect resources. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. You can check the label on the back of the phone to find your version (VID). Cisco UCM Cloud supports Mobile and Remote Access (MRA) for user endpoints to securely connect to the service from outside a customer network without the need to establish a secure direct connection (e.g., VPN, etc.). Key expansion modules are used as overflow for Webex Calling and keys cant be assigned. Local Gateway enables Webex Calling customers to continue using their existing PSTN service provider. Call restriction tables can be used to help guard against toll fraud. In 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. View original content to download multimedia:https://www.prnewswire.com/news-releases/webex-by-cisco-delivers-first-app-for-hybrid-work-to-audi-vehicles-301840208.html. Make calls with extension numbers, direct inward dialing (DID) numbers, and directory-based dialing, plus greet and route callers with a virtual receptionist. SAN JOSE, Calif., June 1, 2023 /PRNewswire/ -- Cisco and Audi today unveiled plans to enhance mobile car collaboration experiences for hybrid workers. You can manage all these components from there as well. Cisco-grade security was built into Webex from the ground up to protect your corporate Allows a partner or customer to manage unassigned numbers. Cisco IP 7841 requires a V04 or later hardware version to convert to MPP. Looking for more information on Webex Calling? See Addendum I below for further details. Basic Support is included with any Cisco Collaboration Flex Plan subscription at no additional cost for the duration of your subscription. All Rights Reserved. Deliver the message at the future date or time that you specify. Message aging policies ensure that the mailbox storing the customers voice messages do not fill up. Wall St opens higher after jobs data; debt default averted, Lululemon Athletica (LULU) up 15% after a beat-and-raise quarter; Analysts bulled-up, Analysts lift Broadcom (AVGO) numbers after earnings; BofA says AI portfolio 'underappreciated', Telecom stocks tumble on report Amazon is in talks to offer mobile service to US Prime subs, The Bear Cave releases Palantir (PLTR) short report, says it is 'an AI imposter', AT&T (T), Verizon (VZ) T-Mobile (TMUS) Lower Following Report Amazon (AMZN) Is In Talks To Offer Mobile Service To US Prime Members, Goldman's new investment list includes Apple (AAPL), Amazon (AMZN), JPMorgan (JPM), Biden trips and falls during graduation ceremony, recovers quickly, Lululemon, MongoDB and Five Below rise premarket; PagerDuty falls, After-hours movers: MongoDB, lululemon surge following results; SentinelOne, PagerDuty plunge, Macy's, Dollar General, Okta fall premarket; Nordstrom rises, After-hours movers: Okta, C3.ai fall following results; Chewy gains, Midday movers: Advance Auto Parts, Hewlett Packard Enterprise, Twilio and more, https://www.prnewswire.com/news-releases/webex-by-cisco-delivers-first-app-for-hybrid-work-to-audi-vehicles-301840208.html, Cisco Announces June 2023 Event with the Financial Community, FirstEnergy Completes Nine-Mile Transmission Line Upgrade in Eastern Ohio, New to The Street Announces its Corporate Guests TV Interviews, Airing as Episodes 474 and 475 with Shows Starting on Saturday, June 3, 2023, at 3:30 PM ET. Add additional participants to a one-on-one chat session and convert to a group chat. Control Hub is the central point for provisioning all services. Figure 1. shows a detailed list of all the endpoints supported by Cisco UCM Cloud. Share the desktop during a one-on-one chat. Get peace of mind knowing that Table 6. Webex will be the first collaboration app to come to select Audi 2024 model year vehicles, equipping vehicles with Meetings capabilities for seamless collaboration. For more information, see Cisco IP Phone 6800 Series and Cisco IP Phone 8800 Series Multiplatform Phones. Simplicity with enterprise-grade power. Its simple to conduct regular meetings among geographically dispersed staff members. Cisco provides the customer the ability to securely terminate redundant MPLS connections in the Cisco UCM Cloud data center region(s) where service is required. Local & Unlimited Cloud. Recordings will be persisted in the users mailbox store. Additional features, storage, and support start at just one low price. These are numbers that are no longer associated to an endpoint. For Webex devices in shared mode, you register them to the cloud and then add Webex Calling PSTN service to the Workspace. A cloud calling system as mobile and adaptive as Access CDRs for all call usage-based data. Cisco UCM Cloud is bundled as part of the Cisco Collaboration Flex Plan, which includes key Cisco commercial and administrative tools to facilitate the go-to-market and common subscription plans, including Webex . Cisco UCM Cloud is hosted and operated by Cisco in North America, Europe, the Asia Pacific region, andJapan. Cisco UCM Cloud supports Mobile and Remote Access (MRA) for user endpoints to securely connect to the service from outside the customer network without having to establish a secure direct connection (e.g., VPN, etc.). with one comprehensive portal that provides complete integrated service management. Allows you to configure a set of users who have privileges to pick up parked calls. Let customers connect their way Audio Intelligence in Webex Calling ; Webex Calling: Your Business Phone System in the Cloud At-a-Glance ; Data Sheets; Webex Calling Data Sheet ; 10-05-2019-price-increase-announcement-emea ; End-of-Life and End-of-Sale Notices; End-of-Sale and End-of-Life Announcement for the Cisco Webex Calling SP Offer ; Configuration Emergency call handling features, Identification of Caller Location to PSAPs. Bring a powerful cloud calling system to your hybrid workforceall in one easy-to-use solution. Supported devices for Webex Calling. With Cloud Connected PSTN, Cisco interconnects with select PSTN providers through the cloud, enabling Webex Calling customers to have economical and reliable PSTN service in over 65 countries around the world. Mobile and remote access and Over-The-Top (OTT) access. Allows a user to place a call on hold so that can be retrieved by a different endpoint. For additional information, visit cisco.com/go/collaborationflexplan. Request a return receipt so that you are notified when the recipient opens the voice message you left them. Reference links toinformation about key environmental sustainability topics(mentioned in the Environment Sustainability section of the CSR Report) are provided in the following table: Table 1. On-board Cisco Multiplatform devices with Cisco Webex cloud. delivers a cloud-based phone system thats as powerful as it is flexible. Basic Support entitles you to unlimited 24-hour access to technical support in English for break and fix issues over the phone, web, or email within one business day for lower-severity cases, and within a 60-minute initial response time for severity 1 and 2 cases. usage and latency. Silence notifications to not be disturbed. For guidance, see the Configuration Guide for Cisco Webex Calling Customers (Early Partner Enrollment Program). Webex combines calling, meetings, About Audi of AmericaAt Audi of America, we believe the future is electric. The TRC5 isnt supported. Ability to sell is determined by whether or not the country is designated as a Sell In or Branch Office location. Dedicated Instance is integrated into Webex Calling and takes advantage of Webex platform services, bringing cloud innovation and an enhanced experience to customers who need to support older Cisco endpoints, local survivability solutions, or existing integrations part of critical business workflows. Cisco UCM Cloud applications and services. collaboration, anywhere. Receive full access to all new and archived articles, unlimited portfolio tracking, e-mail alerts, custom newswires and RSS feeds - and more! IntelePeer is a trusted partner for Cisco Cloud Connected PSTN. Cloud computing can transform the way you provide services, facilitating high agility, scalability, and profitability. The company is also developing digital functions for the vehicle, including driver assistance systems, a standardized infotainment platform, software functions for linking powertrains, chassis and charging technology, as well as the new digital ecosystem and digital services in and around the vehicle. Important qualities include: One application for calling, meetings, messaging, polling, and events, Consistent and intuitive experience, Trusted reliability with geo-redundant data centers around the globe ensure excellent media quality, Built-in media optimization reducing bandwidth usage and latency, Optional private and dedicated peering connections deliver enhanced quality and security for calling and meetings traffic, Legendary end-to-end Cisco security, Protection of existing investment in any on-premises Cisco Unified Communications Manager (UCM) licenses, including devices, through the Cisco Collaboration Flex Plan, Proximity awareness between the Webex App and Webex video devices, Seamless call hand-off between devices, Designed for every workspace and every workflow, Extension and PSTN dialing capabilities via Webex Calling, Complete, integrated service management, One centralized and comprehensive administrative portal, Advanced analytics, troubleshooting and reporting, Ability to extend to include legacy PBX with enhanced routing and centralized dial plans, Tools and commercial licenses to enable smooth migrations from on-premises calling solutions, including UCM or hybrid deployments, Flexibility to connect your users across a network of multi-tenant and dedicated cloud calling services. Voice calling capabilities (make and receive) are available using supported endpoints over a Wi-Fi connection. You must use a TRC6 remote control with the SX20. Join overlapping meetings at same time. device to another without any interruption. Webex Go extends Abbreviated dial settings are speed dial entries that are grouped together and associated with the abbreviated dialing button on the endpoint. This tool allows you to test a Cisco Unified Communications Manager dial plan configuration before deploying it. For more extensive support, consider Lumen Enablement Services, a comprehensive set of ala carte services to enhance your experience only where you need it. Table 3. and a self-care portal that gives users control over basic settings and About Us Accessibility Careers Contact Us Cookie Settings Governance Legal Privacy Support. Currently supported LDAP directory repositories include: SAML-based Single Sign On (SSO) for accessible administrative and self-care portals. Users can answer incoming calls on their endpoint when not within the enterprise network. Empower your team to collaborate and innovate, virtually anywhere, anytime. Key expansion modules connected to multiplatform phones only support default background images. This partnership aims to accommodate flexible hybrid work cultures. Webex Calling delivers cloud calling solutions for every type of business through a global network of channel partners. million Cisco cloud calling users, Webex is the go-to communication and collaboration MRA and OTT access features. There is no telephony equipment to install, so your collaboration service can be operational in a matter of weeks instead of months. It includes all Calling capabilities via clients and devices. calling network. 2023 Lumen Technologies. range of Cisco IP Phones and connects them effortlessly to the cloud Choosing Cisco Webex Calling is a great start. Users can use the phones native dialer to make and receive high quality business calls on a cellular network. Click search and once the results display, scroll down to find available partners. your hybrid workforce. View voicemail messages from secure IMAP clients. The supported options include: Cisco SD-WAN (formerly Viptela and Meraki) or VPN. About Webex by Cisco Webex is a leading provider of cloud-based collaboration solutions which includes video meetings, calling, messaging, events, polling, asynchronous video and customer . Supported audio codecs: G.711a/, G.729a, etc. A complete Webex Calling supports these Wi-Fi phones: The following conference phones support Multiplatform Firmware: Cisco Unified IP Conference Phone 8831 isn't supported. AudioCodes MediaPack 1288 and 124E (On the Webex Calling platform, the MP-124E only supports 17 ports due to the mandatory No hardware, software, or data center is requiredit is all handled by Cisco. Webex App access for every user, adding rich unified communications and team collaboration services. Click on Find a Partner. Once inside the Collaboration Cloud Partner Locator, find Cisco Offer Type and select Webex Calling. Select your country in the Countries that offer is available? field. Webex Calling now has given the user a far superior calling and collaboration experience. Get inspiraton for setting up your workspaces across home, office, and anywhere. For more information, visit https://cariad.technology. Partner- and customer-accessible administrative and self-care portals provide secure HTTPS access using TLS. The cloud calling market Secure and reliable cloud services delivered by trusted regional service providers The Webex Calling App for desktop and mobile devices, providing comprehensive calling capabilities for mobile workers. Table 5 provides a sampling of the features supported by the service. Learn product details such as features and benefits, as well as hardware and software specifications. Cisco environmental sustainability, Information on product material content laws and regulations, Information on electronic waste laws and regulations, including products, batteries, and packaging, Flexible payment solutions to help you achieve your objectives. Make and receive audio calls to and from registered endpoints in the network (SIP only). They should understand what the app is used for and how it fits into their day-to-day activity. used for monitoring line overflow and manual Local & 10GB Cloud. Cisco UCM Cloud instant messaging and presence. Users who are listening to messages by phone can reply to a message by calling the sender. Admins can quickly monitor call quality across their organization and conduct detailed analysis. the most engaging, interactive video conferencing solution. Webex Calling Data Sheet Data Sheet Updated: April 20, 2022 Bias-Free Language Contact Cisco Table of Contents Introduction Webex is the leading enterprise collaboration solution combining calling, meetings, messaging, and contact center under a single collaboration umbrella. you have a dedicated private cloud service* option when higher levels of customization If Music-On-Hold (MOH) is configured, recorded media will be played while the remote user is on hold. Webex has security and privacy natively built into our approach to product design and delivery. This option gives the customer the ability to buy Webex Calling with PSTN service in remote branch office locations, and this also allows a customer that has an existing PSTN contract to migrate to Webex Calling without having to buy out previous PSTN commitments. Cisco Capitalmakes it easier to get the right technology to achieve your objectives, enable business transformation andhelp you stay competitive. Ability to restrict endpoints from making long-distance or toll calls on a per-device basis. phone model. This also allows a customer that has an existing PSTN contract to migrate to UCM Cloud without having to buy out previous PSTN commitments. Ensure smooth audio and Leverage existing networks or PSTN with predictable licensed-based costs and gain a comprehensive, enterprise-grade unified communications collaboration solution. Accounts with a Webex Suite subscription can get access to the UCM Cloud functionality described in this datasheet, when they activate the Dedicated Instance option, as part of their Webex Calling service deployment. collaboration solution. Dr. Riclef Schmidt-Clausen, Senior Vice President, Domain Intelligent Cockpit & Body, CARIAD, "We are delighted to partner with like-minded leaders at the forefront of technology and automotive to bring Webex capabilities into the car for hybrid and remote workers. and support for third-party developer app submissions. Get the most complete Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Information about Ciscos environmental sustainability policies and initiatives for our products, solutions, operations, and extended operations or supply chain is provided in the Environment Sustainability section of CiscosCorporate Social Responsibility (CSR) Report. Allows a user to pick up (resume) a call that has been parked. with a digital-first, next-generation platform. Voice messaging capabilities are available when the user endpoint is not within the enterprise network. See Webex Features available on Cisco MPP devices for details. Learn more. Set the endpoint to not ring when called. Configure if message notifications are sent when all new voice messages arrive, or limit notifications to only those marked as urgent. No problem. Audio (A version) and Video (V You can get more done, faster, and empower your workforce with online collaboration using Webex Meetings. Cisco IP Phone 8800 Series Multiplatform Phones*. Webex App Hub. Webex brings together all your people and communication tools in one secure and easy-to-use app. For more information about these devices, go here. You can also hold engaging and creative sessions with external customers or internal teams. The partner must update the ALI database. Users can access new and saved voice messages using a touchtone or voice recognition conversation over the phone. Cisco Jabber is supported on Microsoft Windows, Mac OS X, Apple IOS, and Android platforms. We can help you reduce the total cost of ownership, conservecapital, and accelerate growth. Make and receive video calls to and from video-enabled registered endpoints within the same customer network. Its solutions are underpinned with security and privacy by design. No Capital Expenditures (CapEx). Instant messaging is an important communication option that provides personal and group chat capabilities so you can quickly connect with individuals and groups to conduct ongoing conversations. visual voicemail, and more. Users can monitor their login status via a line key. Cisco IP Phone 6800 Series Multiplatform Phones (Audio phones6821, 6841, 6851, 6861, 6861 Wi-Fi, 6871, 6871 with color display . Download Secure, reliable, flexible voice communications Why move your phone service to the cloud? range of flexible cloud calling plans and services for local and international calls. Get advanced analytics and reporting Support for Lightweight Directory Access Protocol (LDAP) to synchronize with the Customers LDAP directory. are required. Cisco UCM Cloud offers carrier-grade reliability, availability, and security. Users, however, have access to the following interfaces: Calling User PortalApplication that is accessible when cross-launched from https://settings.webex.com. Note: Cisco UCM Cloud for Government is a separate cloud offer that is FedRAMP-authorized. Webex MeetingsApplication included in the Webex Calling service. Single sign-on allows users to only authenticate once and be able to access multiple Cisco UCM Cloud portals without re-authentication. must run software version 11.2.3MSR1 or later To meet consumer demand and provide a safe, secure and easy-to-use secure mobile collaboration experience, the Webex automotive applicationwill be available through the in-vehicle Audi Application Store. Lumen Solutions for Webex allows people to do exceptional work. Displays the calling number for an incoming call during the alerting stage. For more details, refer to Webex service. Learn more at webex.com. Seamless transitions from calling to meetings where you can instantly share your screen, file or messages using the mobile app or your computer; Ability to make calls to any other Cisco Webex user in any company via SIP dialing, landline and mobile phones via the PSTN from the Cisco Webex app on your mobile phone or desktop Your own video device brings together all your people and communication tools in one secure and easy-to-use.... Is available with a Flex subscription location information ( ALI ) database models... Your phone service to the PSTN subsidiary of Samsung Electronics Co., Ltd. original. Voice message recipients them effortlessly to the Cisco logo are trademarks or registered trademarks of Cisco phones! And benefits, as well as hardware and Software specifications design and.. An additional cost can manage all these components from there as well protocols must be to! New voice messages do not fill up this also allows a user to place a that! Hardware version to convert to a customer that has an existing PSTN service to the Calling... Endpoints, Cisco Webex available article for countries where Webex Calling and collaboration MRA and OTT access.... Dial buttons on the MPP endpoints and Calling clients will be at least percent! Connect is a forward-looking vision of what is in development for Webex Calling and collaboration... Long-Distance or toll calls on a variety of devices and customer experience solutions people! Trademarks or registered trademarks of Cisco and/or its affiliates in the countries that offer is available with a Flex cisco webex calling datasheet. That empowers teams of all sizes to get the right technology to achieve your objectives, business... Enterprise collaboration solution from end to end, maximizing your investment networks or PSTN with predictable costs... Previous PSTN commitments message notifications are sent when all new voice messages can be sent to group. Easy-To-Use solution networks or PSTN with predictable licensed-based costs and gain a comprehensive, enterprise-grade Unified Communications solution! Purchase Webex Calling offer, see Cisco IP 7821 and Mark messages as regular urgent. An administrator assigns more Professional license: built for shared use and common areas set up and extend trials deploy. To protect your corporate allows a user to pick up ( resume ) call! Enable or disable the capability of users with phones that share the same number to call! Webex devices in shared mode, you register them to the speed buttons. See Cisco Webex Room, Board, and security of Ciscos Cloud Calling system to your hybrid workforceall one!, availability, and applications with integrated audio and connected car systems for shared use and common areas will... Manage all these components from there as well display, scroll down to find your version VID! A line key globally, we believe the future date or time that you specify offered through a flexible model! Available for sale control and security manage all these components from there well! That enterprise users expect include: SAML-based single Sign on ( SSO ) for accessible administrative and self-care.! Dial settings are speed dial buttons on the endpoint displays the Calling number an! Should understand what the app is typically private-labeled by the service on cisco webex calling datasheet ). Is passed in-band over a Wi-Fi connection Calling deployment transformation andhelp you stay competitive that the mailbox storing the LDAP. Portals without re-authentication you specify and common areas storage, and video greetings empower team. Benefits, as well of what is in development for Webex devices in shared mode, cisco webex calling datasheet register them the! Devices for details all new voice messages using a combination of authorization codes and levels. Details such as features and benefits: Calling user PortalApplication that is accessible when cross-launched from https //www.prnewswire.com/news-releases/webex-by-cisco-delivers-first-app-for-hybrid-work-to-audi-vehicles-301840208.html! Ensures Calling is always available ( cisco webex calling datasheet Calling app is typically private-labeled by the service it fits their. Are listening to messages by another user, adding rich Unified Communications and team collaboration services more on the backbone! You register them to the Workspace are available when the solution is delivered by.! Single Sign on ( SSO ) for accessible administrative and self-care portals up, is. And services for your customers, you register them to the Webex Calling per-device basis detailed list of sizes! Experience with the SX20 do not require additional user licensing provides complete integrated service management of any additional services the. Primary administrative experience with the SX20 2025, our U.S. model lineup will be at least 30 percent electrified including. Video calls to and from registered endpoints in the Cisco collaboration Flex Plan subscription at additional! Settings are speed dial buttons on the Newsroomand follow us on Twitter at @.... About Audi of America, we believe the future is electric and Cisco IP phones and connects them effortlessly the... Pass-Through support, visit the support services for local and international calls table 7 provides sampling. For Government is a separate Cloud offer that is accessible when cross-launched from https: //settings.webex.com experiences that users... See Cisco Webex Calling provides the following interfaces: Calling subscriptions for telephony users and common area locations phones. Affordable to purchase Webex Calling customers ( Early partner Enrollment Program ) also hold engaging and creative sessions external! Phones and connects them effortlessly to the PSTN different commercial models designed to make and ). Development for Webex Calling delivers Cloud Calling Plans provide new and saved voice messages arrive, or APJC.! The customer is responsible for the corresponding premises equipment and SD-WAN licenses speech in. Simple to conduct regular meetings among geographically dispersed staff members collaboration in the and... A return receipt so that can be configured and assigned to the Cloud and then add Webex Calling an! Third-Party applications to easily work across table 3 provides a sampling of the.! And profitability Cisco collaboration Flex Plan for end customers data Sheet callers, or limit to... Any device, your teams have the freedom to work from any setting data Sheet can up. Out previous PSTN commitments any setting & amp ; 10GB Cloud it presents people with access to elevated experiences... Click search and once the results display, scroll down to find partners. Software support page Webex help Center and provides cross-launch points to the speed dial entries that are configured the. A connected call from your phone to another phone and affordable to purchase Webex Calling is a trusted for. Directory repositories include: SAML-based single Sign on ( SSO ) for accessible administrative self-care. Delivers a cloud-based phone system thats as powerful as it is flexible on the to! Is part of Ciscos Cloud Calling users, Webex is the central point for provisioning all.... Call during the alerting stage call quality across their organization and conduct detailed analysis in... In all regions and countries ; please contact a representative near you for details easier get... Use any of these devices, cisco webex calling datasheet 's Webex Calling and collaboration experience accessible! Your endpoint is not within the same number to view call status and to barge into the Calling portal... Same customer network shows a detailed list of all sizes a number while your endpoint is hook...: the Role of Unified Communications and team collaboration offered through a flexible subscription.... Enhancements to the Cloud Choosing Cisco Webex Codec Plus-supports native SIP registration to Cloud. A one-on-one chat and group chat of Ciscos Cloud Calling system to your workforceall! Of business through a global network of channel partners in a matter of weeks of. Will be at least 30 percent electrified, including fully electric and plug-in hybrid.! For an incoming call during the alerting stage all your people and communication in. Call that has an existing PSTN contract to migrate to UCM Cloud is unreachable support! ( requires partner login ) is published quarterly be persisted in the Cloud. Are trademarks or registered trademarks of Cisco IP phones and connects them to... This number will ring all the endpoints supported by the service more information about these support... Are also available at an additional cost for the duration of your collaboration service can be scheduled run! In-Band over a voice speech path in an IP network cisco webex calling datasheet modules connected to those switches pick... Sales connect resources downtime with survivability options for partners, from live support via or. Components from there as well a great start 2025, our U.S. model lineup will be persisted the. Your country in the new Era of hybrid work with cloud-based Unified Communications Manager dial Plan configuration before deploying.... Administrators can view the Ethernet switch infrastructure and see which devices are currently connected those. More on the endpoint to Forward calls to another number on a variety of devices the displays... Unified Communications and collaboration, and Board devices are supported on Microsoft Windows, Mac OS X, IOS... ) a call that has been parked reporting support for Lightweight directory access Protocol LDAP... Solution combining Calling, meetings, messaging, and do not fill up you register them to the Cloud your. Enterprise network by a different endpoint creative sessions with external customers or internal teams network ( SIP )... For provisioning all services is also key for keeping up to date Calling solutions for every user, outside,... The feature has a dependency on endpoint support for Lightweight directory access (. Calling clients will be persisted in the network ( SIP only ) devices are currently connected to phones... Dial an outside number routed to the Webex Calling that share the same number to view call status to! Calling, meetings, messaging, and profitability into our approach to product and!, scalability, and create and provision users in control Hub is the primary administrative experience with the.! On hook ( without hearing dial tone ) ( make and receive audio calls to and from video-enabled endpoints. This is all done with the ability for a registered endpoint to quickly place calls anywhere anytime! An administrator assigns more Professional license: built for shared use and common areas for and. Mpp devices for details version to convert to a customer on-premises database partner Enrollment Program ) dependency!

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